We have a facility full of items that help us run and maintain our business: printing equipment that produces vibrant images and sharp text, and mailing software and equipment that helps clients save hundreds, even thousands, of dollars and maximize postage savings. But there's one asset you won't find on our inventory report, and we wouldn't be successful without it. Our staff.
Every one of our employees—our equipment operators, who spend many, many hours on their feet each day; our customer service associates, who juggle paperwork and client relationships while overseeing the timely processing of each project; our drivers, who endure often-maddening traffic and inclement weather to make sure jobs stay on schedule; and our behind-the-scenes office personnel, who keep us operational on a daily basis—dedicate their work days to making our clients' projects and our business successful.
The combined staff of AMi provides in-depth knowledge and experience across the spectrum of direct mail and fulfillment activities. AMi’s median tenure among employees has recently increased to more than nine years! Many of our key employees have been with us for more than 12 years.
This longevity, along with hard work and devotion, provides AMi with a storehouse of industry and postal expertise, expertise that enabled us to process more than 50 million direct marketing pieces last year and allowed us to successfully partner and grow with our clients for over 30 years.
Our managers are no slackers, either. The average tenure among management is 19 years with AMi and more than 20 years in the industry. Their backgrounds include all aspects of the business, including accounting, finance, data hygiene and processing, personnel development, strategic planning, production, and inventory control.
Even the latest technology and shiniest machines are worthless without the proper personnel running them, and we are so grateful to our staff for their wisdom, their dedication, and their devotion, and we hope you will trust them—as we do—with your direct mail projects in 2012.
