Are you targeting Generation Xers, those sandwiched between the Baby
Boomers generation and the Millennials generation? Direct mail may be your best option for
reaching them.
According to a brochure issued by the U.S. Postal Service (USPS), “Gen X,
Gen Y, and the Mail,” Generation Xers
have a great appreciation for mail but for different reasons than older
generations.
Unlike Baby Boomers, who grew
up using mail for personal letters and other correspondence, Generation Xers
use mail largely in terms of commercial opportunities. A study conducted for
the USPS showed that 86% of Generation Xers bring in the mail the day it’s
delivered, 75% think the mail they get brings value, and 74% read advertising
mail.
How can you make sure you’re
making the most of your direct mail opportunity to Generation Xers? Jay Ehret, founder of The Marketing Spot, a
marketing education and resource center for entrepreneurs and small business
owners, suggests making a very clear and honest offer, preferably with a
money-back guarantee. Generation Xers
don’t like to be told what to do, so he suggests giving them facts and letting
them make the decisions for themselves.
Ehret also says Generation Xers
are more diverse than previous generations in terms of race, class, religion,
ethnicity, and sexual orientation and suggests celebrating that diversity in
your marketing.
Finally, since Generation Xers tend to be less
traditional than other generations, your efforts can be more personal. Ask for feedback and share information with
them regularly. Use an informal
communication style instead of slick marketing pitches. And utilize recommendations from their peers.
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