Last month, Steve Cody, co-founder and CEO of Peppercomm, a
strategic communications firm, examined some critical marketing lessons for Inc.com in his article, “The Top 12 Marketing Wins and
Losses of 2016.” He looked at the good
and destructive choices that other organizations made in order to help us learn
what to do and what not to do.
Although there’s definitely value in learning from others’ experience (and
from Cody’s analysis, available here, http://www.inc.com/steve-cody/the-top-12-marketing-wins-and-losses-of-2016.html,
we know that even more can be gained from a bit of self-analysis. But, instead of just swimming in numbers or getting
overwhelmed in a sea of reports and analyses (which are useful but often
demoralizing), we suggest supplementing your evaluations with a more graphic
approach: a garden drawing.
We know it might sound silly, but
try it. Using images to examine your
year-long marketing efforts can help you make sense of the numbers and reports,
organizing your data and providing insight in ways that numbers and text alone
can’t.
So go ahead: take a blank sheet of
paper, turn it sideways, and draw a line through the middle, from left to
right.
Now, without referencing any
reports or spreadsheets, think about your organization’s marketing experiences
this past year. For every success or highlight,
draw a flower above the line. For every
disappointment or failure, draw a root below the line. Think about new or revamped campaigns, key
customers, new markets you pursued, new talent you hired or new spokespeople
you teamed up with, seasoned professionals who celebrated milestones or
received recognition, changes you made in your processes or vendors, investments
you made in technology, experiences you had with clients or donors, publicity
you received, etc. Think, too, about
things that happened within your organization or your department, including
events that increased or dampened morale, productivity, growth or reductions in
staff, etc.
Now look at your marketing
“garden.” How does it look? Did you have a better year, overall, than you
initially remembered? Did you struggle
more than you’d like to admit? If you
planted your flowers and roots in chronological order, do you notice any
patterns? Did your roots generate
periods of inactivity, or did they get turned into something better?
Although you can’t take your garden
to your CEO or CFO in place of a traditional report, you can take it to heart:
recognize the good that occurred this year.
Celebrate the successes, and examine the setbacks. Even failures can be nurtured into growth.
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