Wednesday, April 9, 2014

AMiable Solution #100: Don’t Overlook the Underappreciated



You see them in bouquets, on the wrists of prom goers, in the buttonholes of grooms and groomsmen, and in arrangements at funerals.  They are carnations, one of the most common and widely recognized flowers in the world. They are the multi-purpose workhorses of the floral industry, with blooms that last a long time, even after cut, and prices that are more budget-friendly than their glamorous counterpart, the rose.

Do you have a marketing carnation?  An economical, go-to format?  The mail piece or marketing collateral you update but rarely change?   It may be a small postcard that you mail to both new and inactive customers.  Or a one-page direct mail letter that you use for all four phases of your renewal campaign.  Or the four-page direct mail letter that you send to prospects and repeat donors. 

No matter what favorite crop your marketing garden grows, it doesn’t have to be generic or “one size fits all.”  Carnations, themselves, convey different meanings simply by changing color.  White carnations symbolize purity.  Pink carnations represent a mother’s love.  Dark red carnations imply a deep love.

What message do you send with your go-to piece?  Do you use it as a template and customize it for each promotion, or do you pick one “color” and stick with it?  Using a proven marketing tool over and over makes good sense, but tailoring it for specific audiences, sales seasons, or tones makes even more sense.  Even small changes, like swapping out photos, headlines, or highlighted benefits can be enough to make your workhorse a prize winner.

So go ahead--smell the roses, but don’t overlook the value of the carnations.

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