Monday, April 28, 2014

AMiable Solution #102: When I Grow Up, I Want to Be…



Some gardening enthusiasts plant only annuals.  These flowers require more maintenance (watering, weeding, dead-heading), but because they last only one season they give gardeners creative flexibility: the landscape never has to look the same two years in a row.  Gardeners can create and re-create as often as they want to. The cost, however, is the cost.  Although annuals generally cost less than perennials, they must be re-planted each year, causing gardeners to constantly invest in new material.

Others, on the other hand, swear by perennials.  They value the value that these deep-rooted, long-lasting flowers offer.  They like knowing that their landscapes will always look the same, always build from the foundation started years before.

Which category do you fall into?  Are you an “annual” marketer or a “perennial” marketer?  For the broadest appeal to customers, members, and donors, you should be--as are many gardeners--both. 

Maybe your renewal program is your “perennial” garden, and with good reason.  Keeping the renewal format the same helps ensure memberships and subscriptions are indeed renewed.  Change up the format or the process and you may not only confuse customers, but you may also lose them.

Live events, big releases, or special offers, however, should be less uniform.  Those promotions should “pop,” changing layout, color, and style to reflect each particular offer.

Combining unique, eye-popping promotions with more recognizable, hardy ones gives you greater coverage in all seasons and enables you to appeal to a variety of tastes.  Varying your marketing lets you build your brand with both longer-lasting staples and changeable promotions that cry out, “pick me!”

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